Empower your CS team to proactively reduce churn, boost customer satisfaction, and deliver exceptional experiences with AI-powered feedback and insights.
Chibi helps CS teams resolve issues faster, uncover customer pain points, and drive long-term loyalty at scale.
Quickly identify and resolve customer pain points before they escalate.
Build lasting relationships by acting on feedback and celebrating customer wins.
Deliver experiences that delight and turn customers into advocates.
See how CS teams use Chibi to delight customers, reduce churn, and turn feedback into action.
Identify at-risk customers by analyzing their session replays and understand the friction points leading to churn.
Uncover why users struggle or succeed by reviewing AI-analyzed session replays and turn feedback into actionable improvements.
Spot recurring issues and behavioral patterns so your team can resolve problems before they escalate.